Need

To build a culture of accountability.

Action

I advised GPJ that cultural change starts with a strong strategic business plan. After all, how can people be accountable for delivering results when the goals haven’t been articulated?

I discussed with the Executive Team how to future-proof GPJ’s business and built a framework for delivering short, medium and long-term solutions.

Together we developed a catchphrase that would help drive cultural change: “We care, We own it, We are all in, All ways.” All ways meaning diverse and divergent perspectives, and always.

I then designed and delivered sessions that would take the concept of “owning it” to employees and articulate why it matters. We shared techniques on boosting effectiveness and worked up viable solutions to common challenges.

Result

Individuals felt empowered to take ownership of GPJ’s future.

Attendance  50 out of a potential 55 employees attended

Attendance
50 out of a potential
55 employees attended

Feedback  Overall, the employee responses were positive

Feedback
Overall, the employee
responses were positive

Overall Rating  The sessions received a 4.8 out of 5 star rating

Overall Rating
The sessions received
a 4.8 out of 5 star rating